As a high-end department store chain focusing on apparel and accessories, Nordstrom needs employees who possess good style and fashion sense. Workers also need to keep an eye out for upcoming trends to help Nordstrom keep its reputation near the top of the retail industry. The Nordstrom interview process seeks to find dependable and customer-focused workers. Some of the other qualities Nordstrom looks for in new associates often have nothing to do with clothes. Applicants first must come across as genuinely honest, both to superiors and coworkers. Other important qualities to Nordstrom includes cooperation, dedication, and the ability to follow directions.
The Nordstrom job interview process usually involves a one-on-one question and answer session with a store hiring manager. In order to gain consideration for a Nordstrom interview, prospective employees need to complete the proper forms for employment. The application asks about availability, job history, references, and availability. Keep these pieces of information in mind when preparing for the Nordstrom job interview. Conduct at least minimal research on the company, as well. Learn about Nordstrom products, prices, and a little history about the company. As an added bonus, try wearing an article of clothing Nordstrom sells to the interview, showing your fondness for the look and style of the department store.
Common Nordstrom Interview Questions:
Question: Do you have any experience in a sales environment?
Advice: Sales experience doesn’t need to be directly related to retail clothing. Describe a time when you’ve had to sell something, either literally or figuratively.
Question: How do you define customer service?
Advice: Talk about the relationship and balance that happens between the employee and customer.
Question: What should you do if a customer asks you for a discount on merchandise?
Advice: Remember the chain of command that comes with working in retail. Mention that you are willing pose the idea to your manager or supervisor if the discount sounds reasonable.